Our goal is to ship all orders within 24-48 hours of receipt. We aren’t perfect and sometimes miss this goal due to high order volumes or stock availability.
Shipment times listed during the checkout process are estimates, except in the case of services described as “Guaranteed”. Shipment times are measured from the carrier’s receipt of the package, not the time of order. If you need delivery by a certain date, please contact us or note it in the “Comments” of your order. We will do our best to accommodate the request and will confirm by email. We may suggest an alternative shipping method.
We do not charge extra for international shipments. You pay the shipping charge for the estimated weight of your order and the grade of service you select at checkout.
All international orders are shipped with Customs documentation per international agreements and US law. Please do not ask us to declare a nominal value or to mark the package as a gift. This violates both US law and the laws of your country.
Unless otherwise requested, all orders are shipped by mail/post. The buyer is responsible for customs clearing fees and any taxes or duties. These will be collected by the delivering carrier. Please consult with your country's postal or customs authority for the procedure and rates.